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Questions? Answers!
Find quick answers to the most common questions about our platform
What is ACT360?
ACT360 is an AI-powered compliance and audit platform designed for care homes. It helps managers and inspectors streamline audits, track action plans, monitor CQC compliance, and stay inspection-ready at all times.
Do I need technical skills to use ACT360?
No. ACT360 is built for care staff and managers with no coding or IT background. Everything is point-and-click, with AI support to simplify audit writing, action plans, and reporting.
How does ACT360 help with CQC inspections?
ACT360 automatically maps your audits and action plans to CQC regulations and domains. The Inspection Hub provides a timeline and summary view so inspectors can filter, review, and download evidence quickly—making inspection days stress-free.
Is my data secure and GDPR compliant?
Yes. ACT360 is fully GDPR aligned. Data is stored securely on Google Firebase servers with encryption, role-based access, and clear retention policies. Your organisation remains the data controller, and ACT360 acts as a data processor.
What are AI calls, and how many do we get?
AI calls are when ACT360’s AI generates insights, audits, or action plans. Each plan includes a monthly allowance, and you’ll receive extra AI calls in your first month to make setup stress-free.
Do you provide training and support?
Yes. We provide onboarding support, user guides, and ongoing customer support. Professional and Enterprise customers receive priority support and tailored onboarding.
Can we try ACT360 before committing?
Yes. We offer a demo and discounted pilot setup so your care home can experience the platform risk-free before rolling it out fully
Feel free to mail us for any enquiries : support@act360.co.uk
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is ACT360?
ACT360 is an AI-powered compliance and audit platform designed for care homes. It helps managers and inspectors streamline audits, track action plans, monitor CQC compliance, and stay inspection-ready at all times.
Do I need technical skills to use ACT360?
No. ACT360 is built for care staff and managers with no coding or IT background. Everything is point-and-click, with AI support to simplify audit writing, action plans, and reporting.
How does ACT360 help with CQC inspections?
ACT360 automatically maps your audits and action plans to CQC regulations and domains. The Inspection Hub provides a timeline and summary view so inspectors can filter, review, and download evidence quickly—making inspection days stress-free.
Is my data secure and GDPR compliant?
Yes. ACT360 is fully GDPR aligned. Data is stored securely on Google Firebase servers with encryption, role-based access, and clear retention policies. Your organisation remains the data controller, and ACT360 acts as a data processor.
What are AI calls, and how many do we get?
AI calls are when ACT360’s AI generates insights, audits, or action plans. Each plan includes a monthly allowance, and you’ll receive extra AI calls in your first month to make setup stress-free.
Do you provide training and support?
Yes. We provide onboarding support, user guides, and ongoing customer support. Professional and Enterprise customers receive priority support and tailored onboarding.
Can we try ACT360 before committing?
Yes. We offer a demo and discounted pilot setup so your care home can experience the platform risk-free before rolling it out fully
Feel free to mail us for any enquiries : support@act360.co.uk
Your Queries, Simplified
Questions? Answers!
Find quick answers to the most common questions about our platform
What is ACT360?
Do I need technical skills to use ACT360?
How does ACT360 help with CQC inspections?
Is my data secure and GDPR compliant?
What are AI calls, and how many do we get?
Do you provide training and support?
Can we try ACT360 before committing?
Feel free to mail us for any enquiries : support@act360.co.uk